Policies

Shipping:

For Alaska, Hawaii, and international orders, please email me prior to placing your order. You will be quoted a cost for shipping to your location. If you would like to make a purchase at that time, you will be billed for your total with an invoice from Paypal. Orders will not ship until payments have cleared.

Shipping can typically vary anywhere between 3-8 business days. Occasionally an item is back ordered, and you will be notified if shipping will take longer than 10 business days.

Rush orders must be cleared with me first, and are subject to Express shipping fees. If you wish to have an item within 3 business days, please email  info@chalkfarmhome.com or call 917-743-3704. Express fees will be quoted and then invoiced using Paypal.

Returns:

Merchandise is non-returnable.

Please be sure to view all photos and note all descriptions and measurements, and ask questions before you buy. Vintage items may have wear and show their age. They will have expected character marks: bumps, dings, chips, scratches and wear. I will always note any character traits in the description given. New items are stocked in limited quantities and are subject to availability. Items will be shipped out as quickly as they arrive back in stock.  All sales are final.

Should you receive an item that has been damaged in transit, a replacement will be issued. If no such replacement exists, a refund will be issued. Every effort is made to insure that fragile items are packed and shipped safely and efficiently.

I appreciate your comments and feedback . It is my goal to provide you with unique and beautiful things for your home, as well as great customer service., so please don’t hesitate to contact me. Thank you for your business.